Data Not Loading

If prices are not updating, a chart is not loading, or the live feed looks frozen, work through these checks in order.

Refresh the tab

Click the refresh icon in the tab header to force a reconnection. If data still does not load, try removing and re-adding the tab.

Check your connection

Tabmydata streams live data over a WebSocket connection. A dropped or unstable network is the most common reason a feed stops updating. Reload the page once your connection is stable.

Try another browser or clear the cache

A stale cache or a browser extension blocking WebSocket traffic can stop data from arriving. Open the same workspace in a private window, or in a different browser, to rule this out.

Check exchange status

If a single exchange is missing while the rest update normally, that exchange is likely having issues on its side. Remove it from your selection and add it back once its own status page reports normal service.